Someone taking your ticket in your place? We'll sure miss you!
The individual who originally bought the ticket needs to log in to their account HERE:
Then click "Events Admin"
Then change ALL of the participant information to the new person, and make sure the ticket is assigned to a team! (To join a current team, select it from the drop down which is located by the birthday information.)
The new racer won't see the info on their Cotopaxi account, but will have access to the app! Happy racing!